Service

Service is an important part of what we do

Partnerships creates success. This is a core belief at ME Production. Through our uncompromising pursuit of excellence, we aim to be our customers preferred partner in servicing gearboxes and exhaust gas cleaning systems. Our world-class “Time-2-Service” concept ensures that our customers have the best possible experience from beginning to end – and beyond. The core elements in our pursuit of customer satisfaction is: Second-to-none service quality, high quality reporting for maximum clarity, customer in focus - always, reliable delivery times. In both gear and scrubber service, we offer complete lifecycle support – from initial diagnostics to overhaul, retrofit, upgrades, and long-term maintenance strategies. Our structured workflows and global coordination ensure fast response, consistent quality, and clear communication throughout the process.

Whether your vessel is at sea or in port, we provide trusted support through transparent communication and close client collaboration. With deep insight into maritime operations, regulatory requirements, and time-critical service needs, our specialists ensure you’re always one step ahead.

Our goal is to maintain and improve internal and external customer-oritented processes aiming to be our customers preffered supplier on service.

Service areas

We offer service within the following business areas

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Service Solutions

Service and inspection

We offer structured, high-quality service and inspection for all ME Production and third-party systems.
Our goal is to minimize downtime, optimize system lifespan, and ensure compliance with technical and environmental standards.

ME Production worker inside large metal tank during inspection

Spare Parts

Genuine spare parts are available with day-to-day delivery on urgent cases, and we have warehouse facilities in Denmark, China, Singapore and Panama.

ME Production technician at port with branded case and safety gear

Tailored or standard service agreements​

We offer standard or tailormade service agreements to fit specific customer needs.

ME Production worker inside large metal tank during inspection

Retrofit

We continuously develop our products, and we have a portfolio of upgrade solutions which can improve the overall performance and reliability.

ME Production technician at port with branded case and safety gear

Technical Support

In our service agreement programs re-active and pro-active.

ME Production project planning and phase flow on dual monitors

Global Repair

Our global repair program covers both emergency and planned repairs, either on-site or in our certified workshops. 

Global Service

We have Servicecentre in Europe, and in the Eastern and Western hemisphere. And repair hubs i Benelux, Turkey, China. Soon we will be located in the US coast line and Panama.

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CONTACT OUR TEAM FOR ASSISTANCE

Kim Pedersen
CCO
Email: krp@meproduction.dk
Phone: +45 2897 7929